- Majority of our orders are sent via Sendle (100% Carbon Neutral Delivery Service). We value our customers extremely, all orders placed within Australia wide will receive a competitive flat rate which will be calculated at the check out process.
- Qualify for complimentary free domestic shipping by spending $150 or more.
- All orders will be dispatched within 1 day of receiving order.
- You should receive your order within 1 - 5 business days.
Shipping times will vary dependant on your delivery location, it takes less time to deliver to Metro than to rural addresses, please make sure you factor these added times in when placing your order.
Please make sure your name, shipping/billing address, and all info is correct.
- You will receive an email with your tracking number when your package has been shipped.
- We have partnered up with Australia Post when shipping international, Providing a secure and trackable service to all customers.
Depending on location, Generally delivery time is within 6-14 business days.
- Qualify for free shipping when spending $200 or more.
- We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. Strikes, bad weather, power outages, loss of internet services, etc.).
- When shipping internationally customs or import duties may be applied depending on destination and country rules.
- These charges must be paid by the recipient of the parcel. Unfortunately, we do not have any control over these charges, and cannot tell you what the cost would be, it is the responsibility of the customer to take full liability for all postal charges, return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes.
- FitVille Apparel does not take responsibility for any orders that are delivered according to the shipping service but are claimed to have not been received by the customer (e.g stolen parcels)